We operate on a first come, first serve basis and cannot cater to reservations. We will keep you posted whenever reservations are open for any future releases.
We operate on a first come, first serve basis and cannot cater to reservations. We will keep you posted whenever reservations are open for any future releases.
in order for the Goods to be eligible for a return, please make sure that:
• The Goods were purchased in the last 7 days.
• The Goods are in the original packaging.
• The Goods must have the original receipts from us.
The following Goods cannot be returned:
• The supply of Goods made to Your specifications or clearly personalized.
• The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
• The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
• The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion. Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:
3rd Level Gaisano Mall of Davao, J.P. Laurel Avenue, Bajada, Davao City, Davao del Sur, Philippines 8000
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
In-Store Pickups | In-Store pickup is available for all products . Pickups are available Monday – Friday from 10:am – 9:00pm.
Free Shipping | We offer free 2-3 Business days shipping on ₱10,000 worth of orders.
All times and dates given for the delivery of the products are given with good faith but are estimates only. Once your order is confirmed by our staff, We will send an email direct to your inbox.
We ship all orders to anywhere in the point of Philippines.
If you are located in Davao City your order can be delivered on the same-day for free just make sure to avail ₱10,000 above. Make sure to select same-day delivery option at the time of check out.
If you don’t receive your order at the estimated time, it could mean either your order is delayed or is lost. You may contact our support team to know the exact location of your order.
You may log into our dispute management portal, mark the item as damaged and upload a picture of the damaged item. Once your request is received, our delivery agent will pick up your package. Alternately, you could contact our customer service team.
The following terms and conditions (collectively, these “Terms and Conditions”) apply to your use of https://www.wiltelcom.com/, including any content, functionality and services offered on or via https://www.wiltelcom.com/ (the “Website”). Please read the Terms and Conditions carefully before you start using Wiltelcom, because by using the Website you accept and agree to be bound and abide by these Terms and Conditions These Terms and Conditions are effective as of November 19, 2022. We expressly reserve the right to change these Terms and Conditions from time to time without notice to you. You acknowledge and agree that it is your responsibility to review this Website and these Terms and Conditions from time to time and to familiarize yourself with any modifications. Your continued use of this Website after such modifications will constitute acknowledgement of the modified Terms and Conditions and agreement to abide and be bound by the modified Terms and Conditions.
This Cookies Policy explains what Cookies are and how We use them. You should read this policy so You can understand what type of cookies We use, or the information We collect using Cookies and how that information is used.
Cookies do not typically contain any information that personally identifies a user, but personal information that we store about You may be linked to the information stored in and obtained from Cookies. For further information on how We use, store and keep your personal data secure, see our Privacy Policy.
We do not store sensitive personal information, such as mailing addresses, account passwords, etc. in the Cookies We use.